How to Get More Leads in 2026 for Aussie Tradies
If it feels like getting leads is harder than it used to be, you’re not imagining it. In 2026, customers are more discerning, quicker to compare, and more likely to message multiple businesses simultaneously. They’ll check reviews, scan your photos, and expect a fast reply – even if they’re contacting you from the couch at […]
How to Ask Customers for Google Reviews: A Tradie’s Guide
TL;DR Do this to get more Google reviews without it feeling awkward: Ask right after the job when the customer is happy or within a few hours. Send a short SMS with a direct Google review link Keep it simple: thank them, ask for a quick review, and include the link. Make it easier for […]
Email Marketing for Tradies: A Simple Aussie Guide That Brings in Repeat Work
TL;DR Email marketing for tradies is a simple way to stay top of mind, win more repeat jobs, and reduce quiet patches without spending more on ads. Focus on sending helpful, local emails like maintenance reminders, seasonal tips, quote follow-ups, and post-job care notes. Keep it consistent; ideally monthly. Make emails short and mobile-friendly, and […]
How to Respond to Online Reviews: The Ultimate Tradie’s Guide
Reviews are the modern-day word-of-mouth. In Australia, most customers will check Google or Facebook before they call a sparky, plumber, chippy, landscaper, or any other local tradie. A job can be top-notch, but if your reviews look ignored, or worse, the angry ones are left hanging, people hesitate. The good news? You don’t need to […]
Local SEO for Tradies: How to Rank for “Electrician/Plumber Near Me”
If you’re a tradie in Australia, you’ve probably noticed something: people don’t usually sit down at a laptop and calmly research “best electrician in Brisbane” like they’re booking a holiday. Most of the time, they’re on their phone, it’s urgent, and they type exactly what’s in their head: “electrician near me” “plumber near me” “hot […]
Field Service Software Buyer’s Guide: Features That Actually Matter
If you’re a tradie or service contractor in Australia, you don’t buy software because you feel like adding “another system”. You buy it because the current way of running jobs is costing you time, money, and patience: missed details, messy scheduling, techs calling the office for basics, and invoices that go out late (or not […]
What Should My Work Order Include? [Checklist + Download]
![What Should My Work Order Include? [Checklist + Download]](https://dev-test-solomoit.com/wp-content/uploads/2026/01/b6-1024x536.webp)
TL;DR A work order is the document or digital job record that captures the details of a job so it can be assigned, scheduled, completed, and closed out properly. In other words: it’s the “this is what we’re doing, when we’re doing it, who’s doing it, and what we need” record. So, what should a […]
How Do I Use AI to Prioritise Work Orders Safely? (Rules + Examples)
TL;DR To use AI safely for prioritising work orders: Create a non-negotiable “safety trigger” layer that buckets work orders into priority levels (P1–P4). AI cannot downgrade anything that hits a trigger. Use AI only to rank jobs inside a bucket, using approved operational factors like time windows, travel time, skills/licensing, and parts ETA. Require human […]
Field Service KPIs That Actually Matter
TL;DR What makes a KPI actually worth tracking in field service? A metric becomes a KPI when it’s directly tied to an outcome you care about – profit, productivity, or customer experience. That’s why frameworks from field service leaders consistently highlight areas like first-time fix, on-time performance, workforce utilisation, and customer satisfaction as core performance […]
What Great Work Orders Look Like (Examples You Can Steal)
A work order isn’t “admin”. In a trade business, it’s the difference between a clean job and a callback, a smooth invoice and a dispute, a tech who’s confident and a tech who’s ringing you from the site because the brief is missing key details. When work orders are sloppy, the costs sneak up on […]